FAQ

Benefits of e-Life Global

What are the benefits of e-Life Global?

For Buyers :

Find Products / Services / Start Own online Shop/ Publish Classifieds / Announce the Emergency Needs

  • Quality products from your nearby shops with competitive price.
  • Searching Services and contact the service providers directly.(The Most Attractive Feature)
  • Nearby shops can deliver the products same time or day, otherwise you can directly collect it from the shop yourself.
  • You can plan your buying and save money & time.
  • Buyers and public can find better service providers around the city.
  • Return policy are subject to the sellers policy and also as per the product category.
  • Buyer’s also can start their own shop under My ELG Shop and start Earning in different ways by providing services, talents and through sale of used goods.
  • Buy any products displayed for selling in the site or app.
  • Buy or enquire about any kind of services displayed on the site or app directly to the seller.
  • Contact directly the shops for further enquiries.
  • Find out the nearest shops to your home with the lowest price of product in your search.
  • Find out all types of services near to your home or office. Taxi, Courier, Logistics, Accounting, Auditing, banking, insurance etc and contact them directly.
  • BUYER can enjoy the following, if they buy through ELG.
  • Money Back Guarantee if the product bought through ELG is not satisfactory or bad quality or damage piece etc.
  • Seller will be paid only ELG got the satisfactory report from the buyer after receiving the product from Seller.
  • ELG will take care of Buyer’s right as well as Seller’s right.
  • ELG will deal with Certified Shops only, so customer satisfaction is guaranteed.
  • Order your food, film ticket, taxi, travel, hotel etc at any time through mobile.
  • Everything for a better life is available through ELG app and website.
  • Know every updates from government directly or through news.
  • All updated news will be available for you
  • Search and find the products with least price and contact the shop directly.
  • Buyer can also add Free Classifieds for any personal matter concerned.

 

For Sellers :

  • Sellers can increase their sales volume in the local market easily by offering competitive prices.
  • Service providers also can list their services and can increase their sales easily.
  • Direct public communication is possible through online shop creation.
  • Spread the shop around the city and even globally.
  • Orders can be easily delivered to the local market buyers.
  • Increase the customer base in the city by providing better products and services.
  • Sell your products or services through App or Site
  • Buy products in bulk to do your business from wholesalers.
  • Publish your services to the local or international market.
  • Use classified ads free for any matter concerned.
  • Know every updates from government directly or through news.
  • All updated news will be available for you
  • Grow your business by finding new customers on daily basis and very easily.
  • Grow your business internationally.
  • Order your food, film ticket, taxi, travel, hotel etc at any time through mobile.
  • Everything around you for a better life is available through ELG app and website.

 

Other benefits for Buyers / Sellers & Public :

  • Everyone can start Online Shop through elifeglobal.com
  • Shops can list their products or services for sales
  • Public can use the platform as a City Directory
  • Public can find everything around the city through elifeglobal.com
  • Public can find News, Classifieds, Shops, Businesses, Offices, Individuals, Products, Services etc very easily.
  • This will be a place for all, who wish to live a life in a better way.
  • Public can easily start earning by promoting the products or services listed on elifeglobal.com
BUYER GUIDE

BUYER GUIDE

EXPERIENCE A WONDERFUL SHOPPING EXPERIENCE THROUGH E-LIFEGLOBAL.

HOW e-LIFE GLOBAL DIFFERS FROM OTHER SHOPPING SITES

e-LIFE GLOBAL is a place for all to find products, services, shops, news, classifieds, advertisements, events, offers, governments announcements, contact details of all shops, establishments, offices, service centres  and everything around you. In short you can find everything for your daily life through e-LIFE GLOBAL.

 

UNIQUE NATURE of e-LIFE GLOBAL : –

The User can become a Buyer and Seller through one time Registration.   Customers and Sellers can interact and find better products and services with competitive prices. This is not only a plat form for Shopping, here sellers can develop their customer base and buyers can find better price and products with various Sellers around.

Regular Shopping will be more interesting here, because all your nearby shops will be available here with various products with competitive prices.  You can start bargaining with shops and brands to get a discounted price.

Bulk buyers can contact Manufacturers directly and get attractive prices for their products and services.

 

Buyer Login :

Buyer’s can register with e-Life Global and start shopping instantly through WEBSITE or MOBILE APP.

 

How to find Products &Services :

Buyer’s can find products under “ELG SHOPPING”  & services under  “ELG SERVICES”.

Category wise Search for products and services available through Product Categories and Services Categories separately.

 

How to find Shops

Find registered shops under “SMART e-MART” under various categories and you can find their products under each shop.

Shops can be searched by categories through E-Mart Categories.

 

Other Facilities for Buyers or Customers

You can find NEWS, Classifieds, Advertisements, Charity directly through home page.

Users can down load Mobile App enjoy all the above facilities as same as in Website.

Mobile Application will also occupied with all facilities like start shop, add products, add services, classifieds, news, advertisements etc very easily.

MY ELG SHOP

Buyers can start their own shop under MY ELG SHOP in their own name or own shop name and through the Dashboard they can

  1. publish their products and services to the public
  2. publish FREE Classifieds under any type, to the public
  3. publish NEWS near to them or share the NEWS from medias
  4. Advertise their interests to the public through e-Life Global

My ELG SHOP will help you to sell your TALENTS, KNOWLEDGE, ART WORK, MUSIC, SERVICES, CREATIVITY, WRITEUPS, USED BOOKS, UNWANTED PRODUCTS, USED FURNITURE, etcetc etc.  There is no limit for such kind of facilities. You will get support from our team any time for any help.

Cancellations, Refunds & Returns

What is the Return policy applicable for different categories?

  • All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item’s applicable return/replacement policy on the product page.
  • As the products and services displayed on elifeglobal.com is listed by different sellers, the return policy of all items will be different.
  • You are requested to follow the Shops’s Return policy or the Product or Service Description to know the exact return policy of the item.

As per ELGZONE Terms normal allowed return period after delivery is fixes as details given below :

  • Electronics Items  : 10 days Replacement Guarantee
  • Health & Beauty Products : Any issued must be informed within 10 Days
  • Fashion, Lifestyle items : 30 Days Exchange

Return policy is applicable only if the product is damaged while delivered, received a defective product or product not working properly during initial trial.

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within the applicable Returns Policy period. In a rare event of the replacement being defective/damaged or not as described on the product page, a full refund will be provided by the seller once they receive the product.

No Return or Refund on the following items :

Food Products, Vegetables, Bakery items, Confectioneries, Restaurant Ready cooked items, Cinema Tickets, Event Tickets, Entry Pass Tickets, Consultation Fee, Service Charges of any kind,  Lingerie (bottom-wear), Inner-wear, Socks, Clothing Freebies, Home Care, Music, Movies, Baby Care Supply, Beauty and Grooming, Gift Cards, Food and Nutrition, Computer Software, CD/DVD, Cars, Two Wheelers, Lubricant, Oil, Cleaning solutions, Grease, Glue, Wax, Perfumes, Deodorants, Inks, Gels, Polish, Liquids, Personal Hygiene, Pet Hygiene/Grooming and Other Consumables

How  to cancel an order after payment made?

After placing an order, it will take 8 to 24 hours to process. During this time you are allowed to cancel the order at any point.  When the order is processed by the seller, you can’t cancel it from the list.  In such cases you have to contact the support team through phone, whatsapp, email or contact us form to inform the cancellation of order.  The support team will do the needful to cancel your order and return your money.

Refund of Money

The Return of money will take 3 to 7 days to process and the money will be returned to your account through which the transaction processed.

EARN BY PROMOTING

EARN BY PROMOTING (EASY WAYS TO EARN)

e-Life Global is always welcome those who are ready to work for promoting our activities around the City/World.  You can work from your home, from anywhere in the world.  Initially, our service is available in Kerala, India. Keralites are everywhere in the world. So the opportunity for promotion is unlimited.  If you are really interested to work with us, please feel free to write to us with your resume to promote@elgzone.com.

ELG CHARITY

As we all know, more than half of the world population is suffering to have a good life, health and wealth condition.  We all have few years to live in this world and have to use the major time to struggle for the same life, to make it happier. But unfortunately only very few people can reach that level. We believe most of the problems around the world is created by wealth or money.  We wish to change this and introducing our first step towards this through ELG Charity. The road towards success is always dark, but we see some like minded people and can see some lights around us just like stars.

ELG is starting a platform for the needy around the world.  ELG is formed with wide view of having a happy global life for all and with a vision to help the needy.  ELG definitely will be there for those who need help in anyway and through any means. ELG will do the best to support the case and help to the maximum.

ELG Charity is formed to build a group of likeminded people, who wish to participate in our dream vision.

Through ELG Charity, anyone can publish their or others requirement for help and gather the attention of helpful people around the world.

Hope this will be a great platform for all who deserve.

We think it is very simple to change the world, IF EVERYONE THINK POSITIVELY FOR OTHERS BETTERMENT.

Join us to just change the world.

ELG FANCY NUMBERS

ELG FANCY NUMBERS

ELG is providing CITY based shop or business numbers for all SELLERS.  ONE CITY ONE NUMBER.

Your shop will be identified and “ELG-CITY-NUMBER” format.  Only you will be having that number in your CITY.  Your shop can be searched through our home page right corner special LINK.

ELG will provide FANCY Numbers for shops by payment.  Shop owners can purchase their fancy numbers through ELG Central – Fancy Number Store.

Paid Fancy Number Shops will be featured on the top search.  Get ready to reach your customers through ELG SHOP NUMBER.

 SEARCH AND BUY AVAILABLE FANCY NUMBERS NOW

ELG SMART e-MART

ELG SMART e-MART & e-MART CATEGORIES

SHOPS ARE DIVIDED IN TO 7 MAIN CATEGORIES AS MENTIONED BELOW. PLEASE GO THROUGH THE LINKS TO KNOW ABOUT EACH MAIN CATEGORIES BEFORE YOU START YOUR SHOP.

Shops – All kind of shops near to you

  1. Life Health & Wealth – Shops related to Life Care, Health Care and Wealth Care

 Find shops here : https://elifeglobal.com/elg-business-centres/type/life-health-wealth/

Find shops Categories here : https://elifeglobal.com/life-health-wealth-categories/

      2. Entertainment – Shops related to Entertainment Industry

Find shops here : https://elifeglobal.com/elg-business-centres/type/entertainment/

Find shops Categories here : https://elifeglobal.com/entertainments-categories/

      3. ELG Services – Shops providing various kind of services

Find shops here : https://elifeglobal.com/elg-business-centres/type/services/

Find shops Categories here : https://elifeglobal.com/service-categories/

      4. Government – Offices and Establishments under Government

Find shops : https://elifeglobal.com/elg-business-centres/type/government/

Find shops Categories here : https://elifeglobal.com/government-categories/

      5. Nearby Shops – Shops related to all kinds (General Shops) near to our house or your area selection.

Find shops here : https://elifeglobal.com/elg-business-centres/type/near-by-shops/

Find shops Categories here : https://elifeglobal.com/near-by-shops/

       6. My ELG Shop – Shops created by YOU and other individuals in your area, who wish to sell their Services or Used Products.

Find shops here : https://elifeglobal.com/elg-business-centres/type/my-elg-shops/

Find shops Categories here : https://elifeglobal.com/my-elg-shop-categories/

 

    7. ELG Biz – Shops other than above which includes every kind of businesses around us, including Big Businesses to Small Shops around the City.

Find shops here : https://elifeglobal.com/elg-business-centres/type/elg-bizz/

Find shops Categories here : https://elifeglobal.com/elg-shop-categories/

     8. Others – If you can’t find the category related to your business, please choose others. Our Team will help you to find it later.

         Find other shops here : https://elifeglobal.com/others-2/

ELG-App

ELG-ApP Mobile Application

ELG Zone introducing new mobile application for the WORLD !   “ELG App”

One of the most awaited Application ever.

Introducing new user friendly app for shopping and selling online. We introduce very new functions first time on App to make the e-commerce mobile friendly.

CREATE AND MANAGE YOUR STORE

 Everything possible through ELG App
  • Start your shop

  • Promote your shop

  • Add products

  • Add advertisements

  • Order Management

  • Shop Management

  • Instant Chat Window

  • Manage Messages

  • Buy from Wholesalers

  • Deliver through ELG

  •  Run a Successful Business

MANAGE YOUR SHOPPING

 Customers can manage their Life
  • Manage day to day requirements

  • Order and Relax with family

  • Delivery at door step on your time

  • Services unlimited for Members

  • Have every service at your door step

  • Start selling your creativity too

  • Sell out your used items online

  • Start your own online store

  • Home business made simple & successful

  • Manage your house needs from ABROAD.

  •  Life management through ELG App

INFORMATIONS UPDATED

 ELG App for instant information
  • Products & Services
  • Entertainments
  • Life, Health & Wealth
  • Industrial, Wholesale & Retail Biz
  • Events
  • News
  • Classifides
  • Government
  • Charity
  • Nearby Shops
  • Home based businesses

INSTANT BUSINESS PROMOTION

  • Reach GLOBAL through ELG
  • e-COMMERCE for ALL business
  • PROMOTE your Business FAST
  • LOCAL promotion simplified
  • FREE CLASSIFIEDS
  • MARKETING simplified & Guaranteed result.
  • GUARANTEED increase in SALES
  • INCREASE your customers
  • GROW GLOBALLY
  • ELG SUPPORT SYSTEM WILL DEVELOP YOUR BUSINESS DREAMS

INTRODUCING MOBILE BASED PROMOTIONS

 INTRODUCING
  • Instant business promotion
  • Global business promotion
  • Products & Services Promotion
  • News & Information Access
FREE CLASSIFIEDS

ELG FREE CLASSIFIEDS

ELG PROVIDES 24 hrs FREE classifieds under all categories, where anyone can post their advertisement free of cost.  The ad will be automatically deleted within 24 hours after approval.

  • Free ONE Classified advertisement everyday for 24 hoursFree of Charge.
  • One User – One Week – One Add Free – each add 24 hours.
  • For any additional advertisement have to pay Rs.300.00 per day for a minimum of 2 days display. i.e., Rs.600.00 for 2 days.
  • For any additional advertisement have to pay Rs.180.00 per day for 7 days display. i.e., Rs.1,260.00 for 7 days.
  • For any additional advertisement have to pay Rs. 120.00 per day for 15 days display. i.e., Rs.1,800.00 for 15 days.
  •  For additional each advertisement have to pay Rs.3000.00 for 30 days display.
HOW TO CHOOSE SHOP TYPES

HOW TO CHOOSE SHOP TYPES

SHOPS ARE DIVIDED IN TO 7 MAIN CATEGORIES AS MENTIONED BELOW. PLEASE GO THROUGH THE LINKS TO KNOW ABOUT EACH MAIN CATEGORIES BEFORE YOU START YOUR SHOP.

 

  1. Life Health & Wealth – Shops related to Life Care, Health Care and Wealth Care

 Find shops here : https://elifeglobal.com/elg-business-centres/type/life-health-wealth/

Find shops Categories here : https://elifeglobal.com/life-health-wealth-categories/

      2. Entertainment – Shops related to Entertainment Industry

Find shops here : https://elifeglobal.com/elg-business-centres/type/entertainment/

Find shops Categories here : https://elifeglobal.com/entertainments-categories/

      3. ELG Services – Shops providing various kind of services

Find shops here : https://elifeglobal.com/elg-business-centres/type/services/

Find shops Categories here : https://elifeglobal.com/service-categories/

      4. Government – Offices and Establishments under Government

Find shops : https://elifeglobal.com/elg-business-centres/type/government/

Find shops Categories here : https://elifeglobal.com/government-categories/

      5. Nearby Shops – Shops related to all kinds (General Shops) near to our house or your area selection.

Find shops here : https://elifeglobal.com/elg-business-centres/type/near-by-shops/

Find shops Categories here : https://elifeglobal.com/near-by-shops/

       6. My ELG Shop – Shops created by YOU and other individuals in your area, who wish to sell their Services or Used Products.

Find shops here : https://elifeglobal.com/elg-business-centres/type/my-elg-shops/

Find shops Categories here : https://elifeglobal.com/my-elg-shop-categories/

    7. ELG Biz – Shops other than above which includes every kind of businesses around us, including Big Businesses to Small Shops around the City.

Find shops here : https://elifeglobal.com/elg-business-centres/type/elg-bizz/

Find shops Categories here : https://elifeglobal.com/elg-shop-categories/

     8. Others – If you can’t find the category related to your business, please choose others. Our Team will help you to find it later.

         Find other shops here : https://elifeglobal.com/others-2/

How to Order Service Vouchers?

How do I buy a Service Voucher?

  • Services with prices can be purchased as same as product purchase.
  • Once the order received, the Service Provider will contact you and arrange to do the offered service
  • The payment will be secure on elifeglobal and the release of the same after receiving the satisfactory report from buyer. .
  • In Certain Cases you can enter the value of the Service purchase.

How do I complaint and get refund when offered Quality of Service is missing from the service provider?

  • Go to www.elifeglobal.com and select Contact Us form to write about the complaint.
  • Or You can send an email to support@elifeglobal.com
  • Or You can whatsapp the details to our whatsapp number.
  • The Refund will be arranged after proper investigation of the Service Provided and as per the final decision of the investigation team.
  • Misleading complaints will result in non-refund and only the truthful complaints will be eligible for refund.

Is there delivery charges for Services?

Delivery charge depends upon the nature Service, which will be specifically mentioned on the Terms of Services of each Service Provider.

How to Sell on e-LifeGlobal.com?

How do I start selling on elifeglobal.com?

Every Businesses and Service Providers, who wish to join ELG, are most welcome.

REQUIREMENTS TO JOIN WITH ELG

  • IF YOU CAN HAVE A DEDICATED SMARTPHONE with internet FOR YOUR REGISTERED BUSINESS OR SERVICE, YOU ARE ELIGIBLE TO JOIN WITH ELG.
  • For Shops a dedicated Computer with internet is enough to join through our Web Platform.

HOW ELG SUPPORT SELLERS?

 

  • Selling becomes just like a hobby through ELG and it is free to sell through ELG.
  • ELG is more than a selling platform. Here you can provide your shop advertisements, free classifieds, spread your product or shop news etc.
  • Even you can purchase the products from wholesalers around the world in the near future.
  • ELG will provide all support to make your shop an ELG e-Shop through ELG Certified Service Providers.
  • Within hours your shop will become an E-SHOP through ELG.
  • You can avail the services of our Technical Team through social networks free of cost any time.
  • “CERTIFIED ELG SHOP” – The Sellers who follow the guidelines of ELG can have a badge of Certified ELG Shop and gain the customers trust and more sales.
  • ELG can provide Third Party e-Commerce service providers for

# Creating and Managing your ELG Shop

#  Supporting your Delivery Needs

#  For providing better products display for your e-Shop using quality pictures of products.

#  Content Creation for your products with all required details

CONDITIONS FOR REGISTERING AS A SELLER:

  • Listing of products, services must be in accordance with the Policies mentioned under Terms of Service of the Website or Mobile App.
  • Seller must possess the legal rights to sell the items through our website or App
  • The selling items do not infringe the third party rights in concern with intellectual property, proprietary rights, rights or publicity, privacy and intellectual property rights.
  • Products listed must include text descriptions, all type of available details for the awareness of customers.
  • Seller must provide the actual photo of the product for sale.
  • The product must be listed in appropriate category on the web or app.
  • Products must keep in stock and the stock quantity available for online sale must be displayed on the product details or the space provided while listing.
  • Seller must not provide misleading details of the products. Must provide the actual condition of product. In any circumstances the product mismatch with the description provided, the seller must refund the amounts collected from the buyer with other fines applicable.
  • ALL SELLERS MUST PROVIDE THE DETAILS FOR THEIR PRODUCTS OR SERVICES DISPLAYED ON OUR WEBSITE FOR CUSTOMER AWARENESS. PLEASE MAKE THE BUYER [TICK] THE TERMS & CONDITIONS BY SELLERS BEFORE BUYING THE PRODUCTS.
  • Buyer must confirm with the Seller the following, before ordering any item, if the seller didn’t mention the details in description of product for sale.
My Account

Wish to know more about ‘My Account’? How do I update my information ?

  • It is easy to update your account with e-Life Global and view your orders any time through ‘My Account’.
  • ‘My Account’ allows you complete control over your transactions on eLife Global.
  • You can manage/edit your personal data like address, delivery address, phone numbers, email ids
  • Change your password
  • Know about your order status
  • Create your shop by selecting the right category from the Shop Types
  • Edit your shop types and categories

 

I am an Individual, I have no business, Can I Start a shop with elifeglobal.com?

Yes. Individuals can start shops under “My ELG Shop” Category, through which you can promote your talents, artworks, services, etc. Also you can use this platform for selling your used household items, items which you don’t want to use at home, items which you wish to give as charity etc.  You can find an online platform for yourself.

 

How do I change my registered email id and password?

  • Your registered email id can be changed through the “Edit” link in My Account.
  • You can also change the password through the same “Edit” link.
My Dashboard (My ELG Platform)

Wish to know more about ‘My Dashboard’? How do I update my information ?

My Dashboard or My ELG Platform  is a place where you can manage your

  1. Products ( You can add products for sales)
  2. Services (You can add your services for sales)
  3. Classifieds ( You can add new classified advertisements for your requirements Free)
  4. News ( You can share your news or interested news links as your contribution towards ELG News page)
  5. Advertisement (You can request your advertisements need through this platform )
  6. My ELG Shop –You can manage your ELG Shop through this platform. Edit your shop name, profile picture, address, contact numbers, location, working hours, etc.
  7. Payment Options – Manage your payment option through “Mangae ELG Shop”.  Add the bank account details  or pay pal details for withdrawal of fund from sales generated.
  8. My Orders – You can manage your customer orders through My Dashboard (My ELG Platform)
  9. Withdraw – You can place withdrawal request of your sales amount to your business account registered.
Other than above you can understand the following through My Dashboard
  • Public views for your Shop, Products, Services, ads
  • Orders Received and Amount of order
  • Total order status, like, pending, processed, cancelled, completed, refunded, on hold etc.
  • Monthly and daily sales status.

 

MY ELG SHOP

MY ELG SHOP

  • MAKY MONEY FROM EVERYTHING AROUND YOU.
  • MAY BE YOUR ARE HAVING THINGS UNWANTED, BUT MANY MAY FIND IT USEFUL FOR THEIR LIVES.
  • ELG IS OPENING A GATEWAY FOR THOSE WHO WISH TO SHARE AND HELP OTHERS THROUGH THE ITEMS THEY POSSESS.  YOU CAN OFFER THE PRODUCTS WITH CHARGE OR FREE OF CHARGE, AS YOU WISH.

“MY ELG SHOP” is providing all individuals around the world to share their used products, household items, furniture, vehicles and unwanted but useful items for others.

Also the user can provide self produced items, artworks, write-ups, creative works etc to the public.

ELG can promote your products and services free of cost to the public. In the mean time there is a chance to get pocket money too through these sales and services.

This is a transparent deal between public and for the public.  This process will make everything in our house, useful for others.  We are planning to have a more powerful eco friendly platform, where we are operating and collecting the plastic wastes, papers, etc for recycling plants.

MY ELG SHOP will work under special terms and conditions and will always be through ELG Central.

You have to publish your identity to ELG for joining and must follow the rules accordingly.

 

START YOUR “MY ELG SHOP” NOW

Order Delivery

Delivery Charges

What are the delivery charges?

Delivery charge varies with each Seller. Many sellers will provide Free Delivery if the location is near to their shop and also if the order is for more than Rs.500/- or Rs.1000/-

There will not be any other hidden charges other than the delivery charges on elifeglobal.com products and services.

Delivery charges are not hidden charges. It will be clearly mentioned on the Seller’s terms of sales.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time is dependent on the order date, location and availability of product.

Delivery of International Orders

Does elifeglobal deliver internationally?

e-LifeGlobal doesn’t deliver items internationally.  But eLife Global will deliver the orders from abroad with a delivery address in India.  You will be able to make your purchases on our site from anywhere in the world with credit/debit cards.  Please make sure the delivery address is in India.

Delivery Process

How does the delivery process work?

As a startup, initially all deliveries are scheduled by the sellers themselves or through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number (if available).  As many of the sellers will be from your own area, you can arrange a pick up by your own, if the product is very urgent in nature.  You can also contact the seller to check the possibility of an immediate delivery.

Payments

How do I pay for a elifeglobal.com purchase?

Elifeglobal.com allows you the payment methods through our payment gateway service provider – www.razorpay.com  All available payment methods will be provided by them.

 

You can also use ELG Discount Coupons and Cash-on-Delivery methods for payments.

 

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase from elifeglobal?

There are NO hidden charges when you make a purchase from elifeglobal. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

 

Delivery Charges

 

Delivery charges may be extra depending on the seller policy. Please check individual seller for the same.

Major Sellers will offer free home delivery for orders above Rs. 500/- or Rs.1000/-  Please check the delivery terms by individual sellers before purchasing.

 

What is Cash on Delivery?

If you are not comfortable making an online payment on elifeglobal, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

 

The maximum order value for a Cash on Delivery (COD) payment is Rs. 20,000. It is strictly a cash-only payment method. E-Discount Vouchers or Account credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment. Only Indian Rupees accepted.

 

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and other countries as per the Payment Gateway provider’s facility.

 

 

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

 

Debit cards

We accept payments made using Visa and Master debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date, three-digit CVV number . You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

 

Is it safe to use my credit/debit card on elifeglobal?

Your online transaction on www.elifeglobal.com is secure with the highest levels of transaction security currently available on the Internet.

Products & Services

Products & Services

View All Businesses, Categories, Sub categories, Products and Services with ELG

 

Products & Services around you.

Search through nearby products and services

Find the lowest price and highest price

Find Branded, New and Used Products

 

Services on your finger tip.

Contact directly the services provider

Know the price range from various service providers

Search better one through customer ratings

 

Products Categories

https://elifeglobal.com/product-categories/

Services Categories

https://elifeglobal.com/service-categories-2/

Rules to follow while writing Reviews

How  to write perfect reviews of products or services

Writing a product review of an item you have purchased and used can be a great way to share useful information with other shoppers, promote products you love, or just build your writing portfolio. One can review almost any product – from an electric toothbrush to a new hybrid car. However, the internet is inundated with product reviews, many of which offer only glowing praise or bitter criticism and are not useful to the average consumer. A good product review is based on research and knowledge of a product, and a balanced assessment of its benefits and flaws.

 

Here are some tips to writing great product reviews:

Know the product first?

Study the product in detail through their website or product brochure.

Buy the product and use it yourself

The reviews must be with support of your personal experience.

Know what readers are looking for.

Write the review based on following points which the readers are looking for :-

  • Is the product easy to use?
  • Is it of a high quality?
  • Is it geared towards somebody like me?
  • Have others had a good experience with the product?
  • What are the pros and cons of the product?
  • What alternatives are available, and how do they measure up?
  • Is the product worth my money?

Provide a relevant, unbiased overview of the product. Readers are interested in the pros and the cons of the product. Make sure your review stands the test of time, and what you write today is relevant even after years.

Following Types of Reviews are not allowed

Customer reviews should be relevant to the product or service. www.elifeglobal.com reserves the right to remove reviews that include any of the following:

  • Irrelevant review
  • Questions on the review area: Your Querries send through Contact Us or Enquiry Form
  • Feedback about errors in the product description.
  • HTML embedded in text
  • References to other retailers
  • Pricing related comments
  • Personal information (Phone numbers, postal address, email address and others)
  • Profane comments
  • Inflammatory comments
  • Copyrighted comments
  • Plagiarized content (Any content found elsewhere on the internet)
  • Promotional content
  • Reviews by or on behalf of a person or company with a financial interest in the product or a competitor’s product
  • Reviews written for any form of compensation
  • Reviews given using fake ids, irrelevant user email ids
  • Asking for helpful votes
  • Review in any language other than English
SELLER GUIDE

SELLER GUIDE

Everyone can become a SELLER in elifeglobal.com.   The User can become a Buyer and Seller through one time Registration.

How to start a SHOP :

A user  can Register directly as a SELLER through the registration area.  He has to select a username and password with contact details.  After that the Seller has to select a SHOP CATEGORY under the SEVEN categories available.

The SHOP creation is possible under ONE MAIN category only.  Under that MAIN Category, you can choose a number of sub-categories, which is related to you business type.

Please go through THIS LINK to understand the SHOP CATEGORY SELECTION in details.

After completing the Category selection you will be directed to add initial details of your Shop to Start, like name, address, social network links, contact details, profile and banners etc.  Your Shop will be live after the approval of Admin Verification.

FANCY NUMBER for your SHOP:

Our system will automatically provide a number for your shop, which can be searchable through “Shop No Search Area”.  There is an option for buying FANCY NUMBER for your shop which you can use in your communications and advertisements to attract customers easily.  Each location has its own FANCY NUMBER. So the same number will be available in different locations.  One Location One Number, that will be your Lucky Number.

How to post Products & Services:

Through “My Dashboard” ( MY ELG PLATFORM) you can easily add products, services, classifieds, news, charity, advertisements etc.

Product Sales & Delivery:

The Shop owner can decide what he wishes to sell and what service he wish to provide through e-LifeGlobal platform.  As a Seller you can decide the terms of sales like Amount, Type of Delivery, Time of Delivery, Warranty, Guaranty, Return Policy, Refund Policy etc.  If you didn’t mention these details in each of you products, the terms of ELG will be applicable on that and you have to obey the same.

Delivery :  Initially, being a startup company,  e-Life Global will not undertake the delivery of materials/products to the customers.  Hence the Seller has to arrange themselves the delivery of their products or services to the Customer as per the terms. ELG Team will assist you in all stages as per the facilities grow in the near future.

Charges for Smart e-Mart :

 

PRODUCTS DISPLAY SERVICES DISPLAY
Shop creation & Items Listing Fee

Active Shops

Inactive Shops ( Activation Fee for 3 months)

 

Freefor 1st Six Months

Rs.200/- permonth

 

 

Free for 1st Six Months

Rs.200/- per month

Public View of Contact Details Free for 1st Six months

Rs.199/- per month

Free for 1st Six months

Rs.199/- per month

Featured Shops Rs.2999/- per month Rs.1999/- per month
Featured Products/ Services Rs.1999/- per month Rs.999/- per month
Delivery Charges By Seller By Seller
Delivery arranged by ELGZONE As per Service Provider’s Charges As per Service Provider’s Charges
Commission Charges Vary from 3% to 30% Vary from 3% to 30%
Transaction Fee As per the Payment Gateway & Bank Charges As per the Payment Gateway & Bank Charges
Order Cancellation due to breach of Minimum Quantity, Delivery Time promised or any other terms  

10% of the Product or Service Value

 

10% of the Product or Service Value

Government TAXES Service Tax – 14%

Swachh Bharat Cess – 0.5%

KrishiKalyanCess – 0.5%

Any Other taxes by Govt. time to time

Service Tax – 14%

Swachh Bharat Cess – 0.5%

KrishiKalyanCess – 0.5%

Any Other taxes by Govt. time to time

Return Courier Fee/ Re-Delivery Fee Depending upon the nature of Return issue. Depending upon the nature of service issue
Creating and Managing your business on elifeglobal.com by our Team  

Contact us

 

Contact us

 

An active account means where there is sales and new products adding, sharing the shop, products and services in social media and continuous sales or visits by new customers.

Inactive Accounts means, which completes six months after registration, during which, didn’t perform any activity in account like new products or services adding, order receipts, enquiry receipts, purchases, sales etc.  If there is no such activity after joining, after six months that account will be inactivated and an activation fee will be charged as mentioned above with taxes where ever applicable.

Shopping

How to select the items for buying and how to save the items I wish to buy?

All items with prices can be added to Cart by clicking on the “BUY” button or “Add to Cart” Button.

Then the product will be added to cart and you can proceed further for payment or cancel your order as per your wish.

 

You can add the products or services to your wish list for future easy access. For this you can use the wishlist link provided on each product and services.

This list can be viewed later through the “Wishlist” link provide on top right menu.

.

Why do I see different prices for the same product & services?

A product or service could be listed under different prices. There could be sellers offering you the same product but at a different price. That is the nature of the ELG marketplace, where different sellers from the local market compete for your order.

 

Is it necessary to have an account to shop on e-Life Global?

It is necessary to have an account to shop for and purchase items from elifeglobal.com. It is recommended that you create one account. By creating your own e-Life Global account, you can enjoy a personalized shopping experience, including recommendations, quicker checkout and a wishlist. You will also be able to create your own ELG Shop to earn from your unwanted goods at home or by offering your services to the public freely. You can also rate/review the products, services and sellers.

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, the seller confirms receipt of the order and begins processing it.

You will receive an email containing the details of your order when the seller receives it and confirms the same. In this mail you will be provided with a unique Order ID (eg. ELG0123456789), a listing of the item(s) you have ordered and the expected delivery time.

You will also be notified when the seller ships the item(s) to you. Shipping details will be provided with the respective details.

Can I order a product that is ‘Out of Stock’?

Unfortunately, products listed as ‘Out of Stock’ are not available for sale. Please mail your requirement to orders@elifeglobal.com and we will confirm once the items are available for sale.

 

WHY I HAVE TO USE ELG?

WHAT IS THE USE OF THIS WEBSITE FOR ME? WHY I HAVE TO JOIN HERE?

Through this website and mobile App the member user can enjoy the following unlimited facilities.

BUYER

  1. Buy any products displayed for selling in the site or app.
  2. Buy or enquire about any kind of services displayed on the site or app directly to the seller.
  3. Contact directly the shops for further enquiries.
  4. Find out the nearest shops to your home with the lowest price of product in your search.
  5. Find out all types of services near to your home or office. Taxi, Courier, Logistics, Accounting, Auditing, banking, insurance etc and contact them directly.
  6. BUYER can enjoy the following, if they buy through ELG.
  • Money Back Guarantee if the product bought through ELG is not satisfactory or bad quality or damage piece etc.
  • Seller will be paid only ELG got the satisfactory report from the buyer after receiving the product from Seller.
  • ELG will take care of Buyer’s right as well as Seller’s right.
  • ELG will deal with Certified Shops only, so customer satisfaction is guaranteed.
  1. Order your food, film ticket, taxi, travel, hotel etc at any time through mobile.
  2. Everything for a better life is available through ELG app and website.
  3. Know every updates from government directly or through news.
  4. All updated news will be available for you
  5. Search and find the products with least price and contact the shop directly.
  6. Classified ads free for any matter concerned.

SELLER

  1. Sell your products or services through App or Site
  2. Buy products in bulk to do your business from wholesalers.
  3. Publish your services to the local or international market.
  4. Use classified ads free for any matter concerned.
  5. Know every updates from government directly or through news.
  6. All updated news will be available for you
  7. Grow your business by finding new customers on daily basis and very easily.
  8. Grow your business internationally.
  9. Order your food, film ticket, taxi, travel, hotel etc at any time through mobile.
  10. Everything around you for a better life is available through ELG app and website.